Project teams hire consultants of two types
- Functional consultants/Business Analysts (B.A.’s)
- Technical Consultants
Functional Consultants or B.A.’s are the liaison between the project team and the business. They gather and analyze the requirements, design, configure & test the solution, and support the business once the project has gone live.
Technical Consultants allow the project to implement customized functionality; to adjust Oracle standard features to suit the business requirement.
There is a third type of consultant, who has a combination of functional and technical skills. The “Hybrid” consultant is becoming more valuable to projects, as there is a significant gap between a pure technical and functional consultant. Hybrid consultants bridge this gap increasing effective communication between the teams. The diagrams below displays the typical Oracle eBusiness Consultant Skillsets. It’s useful to review the next diagrams to see where your skill set could place you on a project team.
The following diagrams illustrate the common skill-sets of functional and technical consultants. Over time a consultant may pick up skills in both areas, but the project team will generally hire a person for a “Functional” or “Technical” role.
Functional Skills include:
Solution Design is the role of the Solution Architect. This is a critical skill in delivering successful Oracle projects. A solution architect should be an experienced consultant who can recommend a project high-level approach & design. Once the approach is agreed, the solution architect keeps the project team aligned with the overall solution, from the start of the project to the finish.
Gathering Business Requirements
Ability to discover and assess business project needs. Once a requirements list has been created, is it decided if each requirement can be met by standard functionality, or a customising is required.
The ability to analyze a problem or issue, and create a solution that is acceptable to project and business teams.
Supporting a system is important to ensure the customer can operate the new system, in the way intended by the project team. The Support phase happens directly after go-live, and is managed by the project team initially. Once the solution is stable, the Business as Usual support team takes over.
Testing is required to be sure your solution is robust. Testing should be carried out on standard processes & customizations, and should provide a comfort factor that the solution will operate as it should.
Configuration of the Oracle application is setting up the system so that it meets the business requirements. Configuration should control access to the system and prevent incorrect data flows.
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