As mentioned earlier project teams hire consultants of two types
1. Functional consultants/Business Analysts (B.A.’s)
2. Technical Consultants
Functional Consultants gather and analyze the requirements, design, configure & test the solution, and support the business once the project has gone live. Technical Consultants allow the project to implement customized functionality. Hybrid Consultants have attributes of a typical functional and technical consultant.
The following diagrams illustrate the common knowledge areas of each consultant type. The following diagrams detail the knowledge areas for Functional consultants.
A Functional consultant is required to understand business processes, so that they can ensure the new solution meets the requirement. Knowledge of basic processes will ensure better communication between functional and business teams.
A functional consultant discusses the customized elements of the solution with the technical consultant, so any technical knowledge will result in better communication. Any technical knowledge will make it easier for the functional consultant to understand technical issues. Technical skills also enable the functional consultant to analyze historical data by writing SQL scripts. Standard reports provide some information but the best functional consultants can write SQL statements to further analyze problems or trends, and therefore identify the solution.
A functional consultant can test the standard and customized features of the solution thoroughly. Testing the standard features of a solution is required for business sign-off, and a test plan is a required deliverable for project go-live. In terms of testing customizations, the technical consultant is expected to test the component, but the functional consultant also tests the impact on other areas of the solution. This requires a broader view, and corresponding knowledge.
The functional consultant is required to understand the solution design, and communicate this to the functional consultant. Functional consultants will also offer advice to the solution architect on what is possible in various Oracle modules.
The Oracle EBusiness application can be configured in many different ways to suit business process. Once the required design is identified, the functional consultant produces a configuration document, which records the options chosen, and is a required deliverable for project go-live.
Part of the role of the functional consultant is to communicate various options available in the application. This involves discussing the business processes, reviewing the supporting system features, and recommending the best course of action for the project. A good functional consultant balances the needs of the business with the project timelines to decide which system features should be implemented.
Learn how to pick up these Oracle skills in my free training course HERE.
Sign up to learn…
- How to describe the Six Key Functional Consultant skills
- How to map your current skills to the Functional skillset
- Real-Life examples of Oracle project lifecycle documents
- Show how to transfer into Functional from Business, Technical or Support