Let’s talk about three business flows that will make you sound like a veteran Oracle eBusiness consultant.
The benefits are:
- Be able to answer interview questions on process
- Becoming the Functional guy in the project team that the business love to talk to
- Be able to talk Functional EBS concepts with business people
- Build your reputation and especially within the business team, which is where your value is really decided.
On a previous client, I witnessed some oracle functional guys who built up their understanding of processes so far, they were able to transfer into the business teams. They had become so valuable to the business, by really speaking business language, that business wanted them to work directly on their team.
This same client migrated from Oracle to SAP, most of the Oracle functional guys were rolled off (including me) as we were too close to Oracle. These ex-oracle guys are in the business team though, and they now work on SAP. They became system independent, and could spend the next 20 years working there (as contractors ).
Lets have a look at an example business flow, so you can start to talk business language and become more valuable to the business.
Example: High Level Order to Cash Flow
- Customer; where the customer’s information created and updated
- Quote to order – creating quotes from customers and moving them along the process to create a sales order
- Order to ship – ship the goods from your warehouse.
- Ship to invoice – creates a receivable invoice to the customer.
- Invoice to collect – dealing with customer statements and overdue accounts.
- Collect to cash – applying cash to those invoices.
- Cash to post – to transfer the receivables into General Ledger.
- General Ledger Activities.
- Returns to Credit ( money refunded) or goods replaced.
- A link here to the Record to Report Flow – more on this later.
- Finally we also have customer pricelist activities on this flow.
Three High Level Flows
So in the ILoveOracle.com post ( at the bottom of this post ) I’ve explained three high-level business flows
- Purchase to Pay (P2) flow which – covers purchasing (PO) and accounts payable (AP)
- A detailed order to cash (O2C) flow diagram like the one provided above
- Record to Report (R2R) diagram – which covers general ledger(GL) and fixed assets(FA).
These flows can provide a great discussion point in interviews, because you can discuss the problems that you experienced, and the ones you were able to solve for your previous clients, in terms of the business flow. This will give the hiring manager confidence that has a functional consultant, you’ll be able to do the face-to-face meetings, and agree with business people, and represent the project team effectively.
In the post below you can download these three flow diagrams, there’s a lot more information there that about how to the steps for each of the process and flows and a little bit on how to collect that information as well.
As usual I’d love to hear your questions or comments on functional business flows please add them to the Linkedin post.
Have you been asked these questions on an interview?
Have you found it valuable to understand these flows?
See you next time